I lead the technical team at Content Pilot. Our programmers are responsible for taking the vision, plans, designs and ideas from our clients and our strategy, creative and project management teams to solve problems, improve processes and help clients successfully manage their content. Our ultimate goal is to be a conduit to our clients’ success and ultimately ensure that their websites, proposal centers and experience databases work harder and make them happier.
I work closely with CP Project Managers and our Client Service team to improve processes for our software project implementations. Another major focus is to ensure that milestones and deliverables are met by employing Project Management best practices. I keep a constant watch so that our team has the tools in place to successfully deliver work and manage our clients’ most important projects throughout their life cycle.
I serve as a primary point of contact for Content Pilot’s website, experience management and proposal automation clients. I am devoted to building strong relationships, an open line of communication and establishing trust with our clients to ensure their project goals are realized, on time and within budget. I am proud to call myself a “boomerang” employee of CP. I was here for 3 years, left and changed industries, gathered new experience and was thrilled to come back.
I love what I do. Design is an integral part of who I am. Uniting strategy and design is second nature. As design director at Content Pilot, I have the pleasure of working in an environment that encourages creative excellence — one highly committed to quality and meaningful ideas, no matter the media or platform.
I develop the outlines and the Microsoft Word and PowerPoint templates that are used to print web pages to presentation-ready PDFs and to generate the highest quality proposals. My job is to bring in the client's content formatted to the client's specifications, whether a biography, practice or industry, news or team page.
As a Senior Product/Project Manager, I engage with our clients and their teams to understand their needs, visions, pain points, operations and workflows – and I hopefully make a part of their work-life better by solving problems with Content Pilot technology. My aim is to collaborate with efficiency and understanding to guide projects smoothly to a destination we collectively choose.