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The Twitter logo: 2 years old and over-the-hill

Twitter leaders decided that the old bird was over-the-hill. And too fat.  No more tubby, toddler-appropriate tiny “Ts,” either.  Logo refreshes aren’t unusual, but they typically happen over decades, not months. For example, take the evolution of the NBC logo (all the NBC logos below are the property of NBC): Lightening […]

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Business development Law Firm Management and Marketing Web 2.0 Web/Tech Weblogs

The yin of the web designer and the yang of the client – whose ego wins?

For nearly 30 years, I have bought and sold design services, and since 1996, I have worked with website designers.  Wait, I shouldn’t count those first years of web design, because they were horrifying experiments in this crazy new medium, but I can legitimately herald 2000 as the year that […]

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Business development Law Firm Management and Marketing Social Media Web/Tech Weblogs

One of the most important lessons that “connected” lawyers must learn

I just read an HBR Blog post by Peter Bregman that I've had on my imaginary "to-do" list for three days.  The title caught my attention: Two Lists you Should Look at Every Morning.  Finally, early Saturday evening I "found time" to spend three minutes reading it.  To Bregman's point — […]

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Business development Knowledge Management (KM) Law Firm Management and Marketing RFPs and Proposals Web/Tech

Content Pilot’s “CP Proposal Pilot” and Branding Services Wins Big in the National Law Journal “Best Of” Awards Competition

May 30, 2012 –DALLAS, TEXAS – Content Pilot LLC announced today that CP Proposal Pilot and CP Deals and Cases won the top award, “2012 Best Proposal Automation and Experience Management Solution,” in NLJ’s first nationwide survey of lawyers and other legal industry personnel.  The National Law Journal created the […]

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Business development Current Affairs Law Firm Management and Marketing Music Social Media Web 2.0 Web/Tech

Lawyers (and everyone else), ask yourself: Am I my resume?

With yet another high profile resume-fake (Scott Thompson, who was ousted as Yahoo! CEO after four months among accusations that he lied on his resume about having a computer science degree) I am compelled to write this blog post about telling the truth on your website and other biographies. Whether […]

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Current Affairs Law Firm Management and Marketing Marketing Budgets Social Media Television Web 2.0

What law firms can learn from Dyson’s (think vacuum cleaners) anti-branding slur.

British industrial designer, Sir James Dyson, is best known for his iconic bagless vacuum cleaner that he peddles on television. And among frequent travelers who wash their hands in airport restrooms, for the Dyson Airblade, which dries your hands as would the edge of a tornado. But after a recent […]

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Current Affairs Knowledge Management (KM) Law Firm Management and Marketing Weblogs

Where are the Dewey partners now – and how is your firm doing recruiting them?

Late yesterday Greg Lambert published a post on the 3 Geeks and a Law Blog called "Visualizing the Dewey & LeBoeuf Implosion." He includes several charts that track where the Dewey lawyers have landed. While the reports of departures have gone on for months, it's handy to see it all […]

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Business development Law Firm Management and Marketing

How long do CMOs last in their organizations?

When I took my first marketing director position in a law firm in 1987 (I know! A million years ago.), the function and position were so new, no one was measuring average tenure of senior marketers. Five years later when I moved to another firm to take its top spot, […]

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Business development Law Firm Management and Marketing

If it were REALLY a good idea – Part 2

This is a continuation of yesterday’s blog post http://lawfirm4-0.typepad.com/law_firm_40_blog/2012/04/if-it-were-really-a-good-idea-.html . . . Tom Fishburne, the Marketoonist, who designed the cartoon I posted yesterday, wrote his own blog post about it. He says something that we’ve known in legal marketing circles for a long time: “In innovation, we often fixate too […]

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Current Affairs Law Firm Management and Marketing Social Media Web 2.0 Web/Tech Weblogs

Do the leaders of your law firm use social media? Employees trust leaders who do.

By now, most law firms have inked social media policies, yet leaders’ fears are still cresting at the thought of firm employees’ fingers running amok and damaging the firms’ reputations in some way. It seems this trepidation is a one-way street, however, as BRANDfog’s 2012 Social Media and Leadership Survey […]

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Business development Knowledge Management (KM) Law Firm Management and Marketing Web/Tech

Brilliant strategy and brilliant execution – are they strange bedfellows?

The CMO Network on LinkedIn has an interesting discussion sparked by the question: What is your opinion on Execution trumps Strategy?…Do you agree?… This is both a rapid and rabid-responding group, and those who have come down hard on the side of strategy (as they slap-slap the faces of the […]

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Business development Law Firm Management and Marketing Marketing Budgets

Columbia Business School study proves that ROI is an elusive partner to marketing departments

Senior law firm marketers have been seriously talking about ROI since at least the mid-1990s. Believing in its relevance and importance to financial decision-making, this “proof” has frustratingly been like a mirage in the desert. For years we have relied on anecdotal data and stories – an RFP or pitch […]

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Law Firm Management and Marketing Web 2.0 Web/Tech

Your vote and opinion really matter to me! Deadline to vote: Friday, March 30

I am proud to announce that my company, Content Pilot, has been included in the first-ever National Law Journal list of legal vendors for 2012. We have worked hard to be a part of this important national list – and we’ll work even harder to stay on it. https://www.surveymonkey.com/s/NLJBest2012 If […]

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Current Affairs Law Firm Management and Marketing Social Media Weblogs

Loads of Buzz: What happens if an employer asks for your Facebook password?

Since I first read the story last week of the employer requiring an applicant to share his Facebook password during an interview (a condition for employment), business, government, politicians and loads of lawyers have commented on its appropriateness and legality. The article, in the March 20, 2012 edition of The […]

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Business development Knowledge Management (KM) Law Firm Management and Marketing Web 2.0 Web/Tech

Content Pilot’s “Velocity” wins IAC Awards – Best Legal Mobile Application

NEWS RELEASE – March 26, 2012 THE 2012 INTERNET ADVERTISING COMPETITION AWARDS (iAC) HONORS CONTENT PILOT’S “VELOCITY” The first mobile app to drive sales in the legal industry wins “Best Legal Mobile Application” Dallas, Texas — Content Pilot LLC announced today that Velocity™, the first mobile application that drives sales […]

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Business development Law Firm Management and Marketing

What does a Chief Strategy Officer in a law firm do?

I reconnected with Janis Nordstrom, Chief Strategy Officer at Wolf Theiss, at the Marketing Partner Forum in Miami in January – and peppered her with questions about her globe-trotting legal marketing career. It’s different, mainly, because she is an American LMA member living in Austria and working for a non-U.S. […]

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Business development Food and Drink Law Firm Management and Marketing Social Media

Bits and Pieces from James Kane’s LMA Keynote Presentation – March 15, 2012

Like nearly 1,000 other LMA members last Thursday morning, I listened to our conference opener keynote, James Kane, speak about “loyalty.” It could be the best keynote I’ve ever heard in my life. Thanks to Mark Usellis and Jill Weber, conference co-chairs, and Betsi Roach, LMA Executive Director (plus the […]

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Business development Knowledge Management (KM) Law Firm Management and Marketing Social Media Web 2.0 Web/Tech Weblogs

The Elephant in the Room: Marketing Technology Trends you can’t Afford to Ignore

That's the title of our ILTA/LMA panel at the Legal Marketing Association's pre-conference CMO session tomorrow. (This is the first formal joint venture between LMA and ILTA – the first of many, I hope.) Starting at 11 CT, Kate Cain, the new Director of Market Intelligence at Sidley, will kick […]

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Current Affairs Law Firm Management and Marketing Social Media Web 2.0 Web/Tech Weblogs

SMU Law School Law Practice Management Class 2012 – What’s on their minds?

Last week I taught Southern Methodist University’s Law Practice Management class – for the third year in a row. In 2011, the students were mostly 2Ls, but this year, there was an equal mix of 4Es (evening students who have fulltime jobs during the day), second and third years. They […]

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Law Firm Management and Marketing Weblogs

Richard Hsu – a master communicator who happens to be a lawyer

I just read Richard Hsu’s blog post about Life Sciences Collaboration Agreements. You might wonder why my usual interests in marketing and technology (or food/wine) are veering in that direction. When you watch his presentation, you’ll know why. Watch the one with the music (the music Apple used to introduce […]

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