For 15 years I boycotted New Year’s Eve, grumbling about it being a night for amateurs. Then I started joining favorite and new friends in New York for a several day celebration that included carefully researched restaurants, theater, museums, shopping, plenty of champagne and spontaneous happenings that fit nicely into […]
Ouch! Thinking about designing a law firm mobile app? Read this review first.
If you are thinking it’s a good idea to launch a mobile app for your law firm, first read this review by Jeff Taylor. Jeff is a lawyer in Oklahoma who writes a popular blog called, “The Droid Lawyer.” This is a scathing review of Sidley & Austin’s mobile app […]
Do you want to work for a man or a woman? New Gallup poll says “a man.”
After seeing Meryl Streep’s always-brilliant performance and her utterly withering glances at her less-than underlings in “The Devil Wears Prada,” I remembered back a few years to an unhappier time in my professional life. The source of my despondency wasn’t entirely a woman to whom I reported, but she played a prominent role. She was […]
Charlatan SEO company gets sued by its unhappy law firm client
From the very first days of Google, Yahoo, MSN and other search engines, lawyers have wanted to appear at the top of search results – “above the fold.” That spawned a slew of hucksters forming companies that promised unwitting lawyers that they could get them to show up on top […]
“Like” law firm Benesch and help fund Red Cross Disaster Relief
Smart law firm Benesch is raising money for the Red Cross Disaster Relief Fund and its Facebook visibility at the same time. If you “like” Benesch, they will donate one dollar – up to $5,000. Such a smart and good move for the law firm. Spread the word, “like” Benesch and […]
What law firms can learn from Banana Joe
On Monday, February 11, no one outside the dog-show world knew of “Banana Joe,” the affenpinscher who won Westminster Dog Show’s platinum crown – “Best in Show.” Two days later,the five-year old super-pooch is ubiquitous, appearing on all the major networks and in every brand name online and print news […]
Embrace Life – The most moving YouTube video
Today's post is not about marketing and business development technology, knowledge or experience management, websites, marketing strategy, lawyers or law firms. It's to share a link of a remarkable and powerful advertising campaign promoting the use of seat belts. It could be one of the finest, most moving ads I've ever […]
2013 advice for law firms to ensure a bright future
My friend and colleague Leigh Dance published a terrific article in AmLaw Daily structured as advice for global law firms. But most of it applies to law firms of any size. Leigh’s advice comes from more than 20 years consulting to corporate legal departments in multinational companies and global law […]
A TED Conference LMA-style – Part 1. Guest post by Allen Fuqua.
If you aren’t a TED-head yet, it’s time you become one. TED Conferences are described by attendees as “The ultimate brain spa” and “A 4-day journey into the future, in the company of those creating it.” TED stands for technology, entertainment and design – three huge subject areas that are shaping […]
Bloomberg Law video — Law firm predictions for 2013 – opportunities for the nimble.
Kent Zimmerman, a consultant with the Zeughauser Group, was featured in an interview with Bloomberg Law’s Lee Pacchia about the state of the legal industry in Q4 2012 and 2013. Using the recent Citi Private Bank Annual Survey of Law Firm Performance data, plus insights gleaned from Zeughauser Group’s law firm […]
Back in America
I’ve just returned from two weeks touring and cruising Italy, plus other countries that are on the coastlines of the Mediterranean and Adriatic Seas. It was a great immersion in ancient cultures and centuries-old cathedrals and basilicas, combined with the joy of spontaneous, contemporary exploration and choice-making. But this post isn’t about […]
Client service tips that will make a difference in your relationships today – from Ritz Carlton and more
Anyone who has stayed at a Ritz-Carlton property appreciates why the company is twice a winner of the Malcolm Baldridge National Quality Award winner. And if you are fortunate enough to frequent the same hotel, the next time you arrive they make you feel like they missed you — really missed […]
The Twitter logo: 2 years old and over-the-hill
Twitter leaders decided that the old bird was over-the-hill. And too fat. No more tubby, toddler-appropriate tiny “Ts,” either. Logo refreshes aren’t unusual, but they typically happen over decades, not months. For example, take the evolution of the NBC logo (all the NBC logos below are the property of NBC): Lightening […]
Lawyers (and everyone else), ask yourself: Am I my resume?
With yet another high profile resume-fake (Scott Thompson, who was ousted as Yahoo! CEO after four months among accusations that he lied on his resume about having a computer science degree) I am compelled to write this blog post about telling the truth on your website and other biographies. Whether […]
What law firms can learn from Dyson’s (think vacuum cleaners) anti-branding slur.
British industrial designer, Sir James Dyson, is best known for his iconic bagless vacuum cleaner that he peddles on television. And among frequent travelers who wash their hands in airport restrooms, for the Dyson Airblade, which dries your hands as would the edge of a tornado. But after a recent […]
Where are the Dewey partners now – and how is your firm doing recruiting them?
Late yesterday Greg Lambert published a post on the 3 Geeks and a Law Blog called "Visualizing the Dewey & LeBoeuf Implosion." He includes several charts that track where the Dewey lawyers have landed. While the reports of departures have gone on for months, it's handy to see it all […]
Do the leaders of your law firm use social media? Employees trust leaders who do.
By now, most law firms have inked social media policies, yet leaders’ fears are still cresting at the thought of firm employees’ fingers running amok and damaging the firms’ reputations in some way. It seems this trepidation is a one-way street, however, as BRANDfog’s 2012 Social Media and Leadership Survey […]
Loads of Buzz: What happens if an employer asks for your Facebook password?
Since I first read the story last week of the employer requiring an applicant to share his Facebook password during an interview (a condition for employment), business, government, politicians and loads of lawyers have commented on its appropriateness and legality. The article, in the March 20, 2012 edition of The […]
SMU Law School Law Practice Management Class 2012 – What’s on their minds?
Last week I taught Southern Methodist University’s Law Practice Management class – for the third year in a row. In 2011, the students were mostly 2Ls, but this year, there was an equal mix of 4Es (evening students who have fulltime jobs during the day), second and third years. They […]
How would you transform the legal industry?
Ayelette Robinson, Director of Knowledge Technology at Littler Mendelson, did a guest post on the 3 Geeks and a Law Blog a couple days ago asking, “How would you transform the legal industry?” It got me thinking and I thought I’d carry her idea to my blog and pose it to […]