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Smart Thinking
- Law Firms Losing Out on Business to Slow Response Times
- Content Pilot Selects its 2022 Pro Bono Winner of “CP BrandAid:” Metrocare – the Largest Provider of Mental Health Services in North Texas
- Content Pilot Sponsors LMA Southwest Regional Conference
- Your Law Firm Brand, Brand-Building and Deepening your Brand Equity Presentation
- Content Pilot Speaks at LMA Tech West Conference
- #Empowered Women Spring 2021, Featuring Deborah McMurray
- Happy Thanksgiving from Content Pilot
- Content Pilot Ranked as Top Service Provider by National Law Journal
- Content Pilot Releases New Version of Experience Management Software for Law Firms
- An Introduction to our Core Values
- Content Pilot Launches CP Brand Aid to Provide Pro Bono Branding Services to a North Texas Charitable Organization
- Recap: Seinfeld and Constitutional Law (Week 10)
- Recap: Seinfeld and Business Law (Week 9)
- Recap: Seinfeld and Securities Law (Week Eight)
- Recap: Seinfeld and Criminal Law (Week Seven)
- Of Counsel: How Do You Measure Up? Part 2.
- Of Counsel: How Do You Measure Up? Part 1.
- Recap: Seinfeld and Contract Law (Week Six)
- Recap: Seinfeld and Torts (Week Five)
- Recap: Seinfeld and Gender Law (Week Four)
- Recap: Seinfeld and Criminal Procedure (Week Three)
- Recap: Seinfeld and Evidence (Week Two)
- Recap: Seinfeld and Property Law (Week One)
- Website and Social Media Winners and Losers in a Global Pandemic
- It’s Time to Include Compassion in Your Communications
- How Hard is your Website Working for your Firm? Results, Best Practices and Tips for Improving your 3Rs
- The Most Powerful Marketing Message
- Happy #EarthDay50
- Content Pilot Releases the Results of the 2020 AmLaw Global 50 Websites: Ten Foundational Best Practices Research
- Thought Leadership for COVID-19 Requires Sensitivity
- COVID-19 Update
- Your Bio Needs to Work Harder for You – and other Key Takeaways from the Deborah McMurray/Scott Love Podcast
- Resolve to Declutter in 2020 for Better Business Development
- Content Pilot Listed in Legal Times’ Hall of Fame
- 3 Best Practices for Using Social Media to Enhance Your Public Relations Strategy
- Content Pilot Voted Best PR Firm for the Legal Community
- New Client: Diamond McCarthy
- Experience management projects and why they fail in law firms.
- All PR is Good PR: Media Interview Tips for Lawyers
- Attention! Law Firm Marketers And MarTechs – 2019 ILTA Survey Is Ready To Take!
- Lawyers: Rethink Your Bios To Meet Clients Where They Are (And Win More Work)
- A Review Of “Decisions That Matter”
- Bubbles, Bites & Bits of Wisdom
- Initial Thoughts and Quick Tips on Google’s First Big Core Update for 2019
- LMA Dallas lunch presentation by Deborah McMurray and Keith Wewe
- Come Visit Us at LMA19 in Atlanta
- Driving Top Line Growth with a Killer Proposal Strategy at LMA19
- The Next Big Thing presentation by Deborah McMurray
- Inspiration #12: The Year of the Pig
- Inspiration #10: Black History is our History
- Inspiration #8: Let’s Coexist
- Inspiration #7: LGBTQQIAAP = Collaboration
- Inspiration #6: Gain a Better Understanding of the Mansfield Rule
- Inspiration #5: Act Now on Diversity and Inclusion or Lose Business
- Driving Top-Line Growth with Five Killer Proposal Strategies
- Texas Attorney Advertising Rules are Getting a Makeover
- Inspiration #4: We Can No Longer Accept “Pipeline” as an Excuse
- Inspiration #3: Sexism is a Social Disease
- Inspiration #2: Put me in, Coach.
- 39 Diversity and Inclusion Inspirations
- Announcing the 2019 Ten Foundational Best Practices
- Cagniart Law – a case study
- LSSO Article by Deborah McMurray Re-released “A Different Strategy for Law Firm Growth – One that can Work for Everyone”
- How to Satisfy the Content Craving
- EDI is the New Black
- Driving Top Line Growth with a Killer Proposal Strategy
- 4 Steps to Your Firm’s Next Win
- Optimize Your Bio: Tips From the CP Flight Deck
- Are You Doing the 4 Things Necessary to Stand Out From the Crowd and Build a Pipeline of Future Clients?
- The 2018 ILTA Marketing Technology Survey is Ready!
- Law Firm Marketing on the Internet: The Perfect Marriage of Law, Business Development and Technology
- Fall in love again – this time with your firm’s experience.
- Live from New Orleans at the 2018 LMA Conference!
- 2018 LMA Annual Conference – New Orleans, LA
- Of Counsel Magazine Interview with Deborah McMurray
- Mergers Continue at Record Pace, But Firms should still pay attention to the red flags – Guest Post by Bob Denney
- Best Practices for Law Firm Websites – an Interview with Deborah McMurray by Aprio Advisors
- Website Best Practices – an Interview with 6 Web and Design Experts – by Nicholas Gaffney
- Expert Insights: Modernizing the Legal Pitch Process – an eBook by HighQ
- Lawyer’s Guide to Marketing on the Internet, 4th Edition – Ready to Order! By Greg Siskind and Deborah McMurray
- Strategic Experience Databases in Law Firm Mergers – that’s my 2017 prediction
- Content Pilot Releases the Full Research Study and Report: “How do they Measure Up? 2016 Global 50 Law Firm Websites: Ten Foundational Best Practices”
- Content Pilot Releases the Results of the 2016 AmLaw Global 50 Websites: Ten Foundational Best Practices Research
- What lawyers can learn from CBS Sportscasting legend, Verne Lundquist.
- Results – 2016 Global 50 Websites: Ten Foundational Best Practices – Executive Summary
- Marketing Technology is the new Black – but success in a law firm requires some rules
- Content Pilot Announces “2016 Global 50 Law Firm Websites: Ten Foundational Best Practices”
- When millennials become law firm leaders, how will they communicate to clients?
- “Don’t Waste a Perfectly Good Crisis”
- 2016 LMA Your Honor Awards Winners!
- Experience Management is not an “initiative” – it’s got to be in your firm’s DNA
- Lawyers and CPAs – This January, resolve to make your bios move the needle – Make them 3-D
- 2016 Law Firm Predictions are Popular, and I feel optimistic about these
- Should we even try to be healthy on Thanksgiving???
- Lawyers as the “Wounded Healers” – and other reasons they suffer from depression and addiction – Guest Post by Jim Dolan
- Website Case Study: Kaplan Kirsch – Not your typical law firm
- Branding and Website Case Study: Louisiana Litigation Boutique Keogh Cox
- “Lean Data” makes more sense for law firms than big data.
- What Lawyers can learn from “A focus group of one” – and dispelling the illusion that you’re right
- What law firms can learn from OpenTable’s new Brand
- Law firms+data+marketers: the love-hate relationship between marketing and math
- Survey findings: Trends in Experience Management and Proposals
- Good ideas, true creativity and brilliant design – how are they received?
- Richard Hsu connects with lawyer (a/k/a) celebrities in a unique way (Hsu Untied)
- 5 pieces of year-beginning advice from 5 top legal marketers – a/k/a the “5x5s”
- What courage looks like in a law firm.
- Law firm innovation – Read the TED takeaways and 10 “Shark Tank” presentations from the 2014 Futures Conference
- Still buzzing about the 2014 Futures Conference at Suffolk Law School in Boston
- 2014 Futures Conference on Legal Innovation will Break the Mold – October 16-17
- What law firms can learn from perfect food and wine pairings at Beausoleil in Baton Rouge
- New Website Case Study: Super Regional Firm Winstead (winstead.com)
- Lawyers: The new measure of success? Where are you on the EP scale?
- Create relevant website content that drives search engine and human traffic – Guest Post by Janet Ellen Raasch
- What law firm laterals need to know – Guest Post by Steve Nelson, The McCormick Group
- New Website Case Study: California firm Downey Brand (downeybrand.com)
- Alice died last week. What law firms can learn . . .
- To win more business, don’t underestimate the value of visceral appeal.
- Want lateral hiring success in your law firm? Focus more on fit.
- What law firms can learn from our New Year’s Eve Dining Experience at Betony in New York
- A champagne toast to a grand 2014 – and my one piece of New Year advice
- A big year of awards and enhancements for Content Pilot
- Ouch! Thinking about designing a law firm mobile app? Read this review first.
- Do you want to work for a man or a woman? New Gallup poll says “a man.”
- Good advice about lawyers’ productivity, but marketers are getting a bad rap
- Results: 2013 AmLaw 100 Websites: Ten Foundational Best Practices Research – Part I
- What law firms can learn from my weird service experience at Del Frisco’s in Dallas
- New Website Case Study: Tennessee firm Chambliss launches new site (chamblisslaw.com)
- New Website Case Study: Oklahoma firm Doerner (dsda.com)
- “My lawyers commit little acts of murder everyday.” So said a Fortune 100 GC.
- What lawyers can learn about messaging from an unlikely source — Dentistry.
- Charlatan SEO company gets sued by its unhappy law firm client
- The best lawyer videos I’ve seen – watch Richard Hsu
- The Fifth Annual AmLaw 200 Trends Analysis
- Website visitors don’t read (and we’ve known this for a long time)
- Managing Partners Share Forecasts and Insights – LMA Texas – Dallas City Group
- “Like” law firm Benesch and help fund Red Cross Disaster Relief
- What law firms can learn from my experience with the strangest dessert in San Francisco (maybe the world)
- The most startling finding from the 2012-2013 AmLaw 100 Websites research – A troubling deficiency
- Competing On Intelligence
- What lawyers can learn from “passage des crapeaux”
- What Law Firms Can Learn From John Patterson
- What law firms can learn from Banana Joe
- The future of CMOs – according to FORBES
- Embrace Life – The most moving YouTube video
- Experience management/databases – best practices in content gathering
- Year-end website bio housekeeping for lawyers in 30 minutes or less
- 2013 advice for law firms to ensure a bright future
- Experience management and databases – The results of a survey of CMOs
- Stuffing v. Dressing – an unnecessary war of words
- The Secret of CRM Success in a Law Firm – Guest Post by William A. Smith
- Waller: A successful law firm website case study
- Mine human capital to raise law firm revenue and profit – guest post by Jim Dolan
- What law firms can learn from my surprising experience at the Ritz-Carlton in Philadelphia
- 5 Tech tips to increase your productivity – Courtesy of Attorney at Work Blog
- Love your law firm marketing job more – Part 2
- Love your law firm marketing job more (or the “Smart-Work Matrix”) – Guest post by Allen Fuqua
- A TED Conference LMA-style – Part 1. Guest post by Allen Fuqua.
- CMO or Super Hero? (Guest blog post by Aleisha Gravit)
- What’s your message? No, really – What’s your message?
- Bloomberg Law video — Law firm predictions for 2013 – opportunities for the nimble.
- How law firms can grow revenue in a more client-friendly way
- Content Pilot announces NEW Law Firm Website Ten Foundational Best Practices – 2012-2013
- Back in America
- Client service tips that will make a difference in your relationships today – from Ritz Carlton and more
- The Twitter logo: 2 years old and over-the-hill
- The yin of the web designer and the yang of the client – whose ego wins?
- One of the most important lessons that “connected” lawyers must learn
- Content Pilot’s “CP Proposal Pilot” and Branding Services Wins Big in the National Law Journal “Best Of” Awards Competition
- Lawyers (and everyone else), ask yourself: Am I my resume?
- What law firms can learn from Dyson’s (think vacuum cleaners) anti-branding slur.
- Where are the Dewey partners now – and how is your firm doing recruiting them?
- How long do CMOs last in their organizations?
- If it were REALLY a good idea – Part 2
- Do the leaders of your law firm use social media? Employees trust leaders who do.
- Brilliant strategy and brilliant execution – are they strange bedfellows?
- Columbia Business School study proves that ROI is an elusive partner to marketing departments
- Your vote and opinion really matter to me! Deadline to vote: Friday, March 30
- Loads of Buzz: What happens if an employer asks for your Facebook password?
- Content Pilot’s “Velocity” wins IAC Awards – Best Legal Mobile Application
- What does a Chief Strategy Officer in a law firm do?
- Bits and Pieces from James Kane’s LMA Keynote Presentation – March 15, 2012
- The Elephant in the Room: Marketing Technology Trends you can’t Afford to Ignore
- SMU Law School Law Practice Management Class 2012 – What’s on their minds?
- Richard Hsu – a master communicator who happens to be a lawyer
- Attorney business development: Here’s proof – it’s all about face time.
- How valuable is each hour of attorney business development time? The answer: It depends.
- What law firms can learn from my wonderful experience at Davio’s in Philadelphia.
- What is the dollar cost of directory referrals to your law firm website? And are the visitors worth it?
- Mobile apps or mobile websites: What’s a law firm to do??
- What law firms can learn from my disappointing experience at Del Frisco’s in New York.
- The strongest law firm brands – a 2012 brand survey by Acritas
- Experience Management – It’s been elevated to mission critical.
- How would you transform the legal industry?
- 3 Geeks review our cross-selling mobile app, Velocity
- Experience databases: If you build it, will they come?
- The best description of “strategy” I’ve read in years
- Advice to CMOs: Don’t relinquish control when searching for your critical team members.
- A Toast to Differentiation: What law firms can learn from Blue Hill at Stone Barns
- “2012 CFO Outlook” – A survey by Merrill Lynch and Bank of America – What does this mean for law firms?
- Attorney at Work’s “Lawyer Marketing Collection 2011”
- 3 No cost ways to drive traffic to your website
- The secret to becoming a rainmaker – Part 3 (Or, the “Triangle of Success”)
- Get inspired: How working together makes World AIDS Day a true celebration
- How do you balance the yin-and-yang of leaders and managers in your firm?
- Perfect Mashed Potatoes
- Have you heard about “Twitterology?” It’s the latest hot new science.
- How does the “last mile” relate to lawyers’ website biographies?
- The Social Media conversation we should be having – Part 1.
- Women stunt their careers – unintentionally. (Comments on a post from HBR Blog Network)
- Considering a website redesign? Make sure it’s better than it was before.
- Generation Generosity – A new way to look at the legal profession
- Steve Jobs tribute – “The only way to do great work is to love what you do.”
- Martindale’s Counsel to Counsel Forum – Managing Investigations, Compliance and Audits in Today’s Tough Markets
- The Relaunch of MoFo Mojo (the MoFo website)
- One of the next big things in law firm websites: Video done right.
- Law Firms on Facebook – More than a toe in the water
- Happy 20th Birthday World Wide Web!
- Only 5 months left to meet your 2011 marketing goals
- Social media for introverts – Guest post by Paul S. Grabowski
- How you can monitor social media buzz about you
- Commentary on Law360 Post, “How to Make it Rain by Marketing Individual Lawyers”
- What lawyers can learn from the high standards at Niman Ranch
- Calling in-house legal marketers and business development professionals – A Survey
- Three tiers of law firms and the Transatlantic Elite “Sweet Sixteen”
- Once again, bad judgment in law firm advertising
- The secret to becoming a rainmaker – Part 2
- Lawyers Beware: You’re being heard and watched (and read)
- Law Practice Management Class – SMU Law School. What’s on their minds?
- The secret to becoming a rainmaker.
- Most days, I mourn the loss of civility.
- It’s time to make business personal.
- It’s not easy being green: Green initiatives in AmLaw 100 Law Firms
- How low can you go? Guest post by Leigh Dance, originally published in LEGAL WEEK
- “Why does marketing have to be so damned hard?” Asks Pat LaPointe (Metrics Insider Blog)
- How does your firm define diversity? Read this article that appeared in The Lawyer.
- Let’s talk about lawyer biographies – 2010 AmLaw 100 Websites: Ten Foundational Best Practices
- Measuring the value of social media in driving traffic to your law firm website
- Managing Partners Appreciate Strategic Role of Marketing Department – By Janet Ellen Raasch, guest blogger
- Live Above the Line: Ten Things to Guarantee Years of Promotions
- Budget time always begs the question, “What are we getting for our marketing dollars?”
- 2010 AmLaw 100 Websites’ research – ILTA SF presentation
- Jim Dolan’s article in Texas Lawyer: “Integrity: When Heroes Have Feet of Clay”
- Amlaw 100 Websites: Ten Foundational Best Practices — the first attribute (Strategy Copy)
- 2010 AmLaw 100 Website Ten Foundational Best Practices research – Communicating your Message
- Transparency: Beyond the Extranet (ILTA Presentation 2010)
- Millennials believe receiving phone calls strips them of control – text instead!
- “Never, never let others define you. You define yourself.”
- Two more law firm intranet best practices – integration and governance
- Managing Partners — who is your successor?
- Do you know what you don’t know? – (A post about KM.)
- Goulston & Storrs – the first iPhone app in New England
- How I spent my Summer Vacation
- Getting a rash from the rash of law firm RFPs
- “Web site” finally becomes “website” – according to the AP Stylebook
- Marketing ROI, Measurement and Metrics – LMA Dallas City Chapter Survey Results
- Law Firm Intranets – A new look in 2010
- Incentive to update lawyer Web site biographies (YouTube video)
- Law Firm Web Sites: Foundational Best Practice #2 – Graphics and Design
- Congratulations to the 2010 LMA Hall of Fame inductees
- Law Firm CMOs Part 2: LSSO listserve discussion about their future
- Law Firm CMOs – LSSO listserve discussion about their future
- The “How to Get Things Right” Lawyer Checklist
- Google’s Super Bowl ad — Sweet, but at what cost?
- How to discuss innovation and strategy with lawyers
- Law Firm Web Sites: Foundational Best Practice #1 – Communicating your Message
- Get your money’s worth from Martindale.com
- “Word of mouth is all grown up” – says Eric Fletcher
- How do you keep law firm associates on your good side?
- The efficacy of Martindale.com as a referrer to your Web site
- Content Pilot announces the Web Sites 2010: Ten Foundational Best Practices
- Budget season fa-la: If I spend a dollar, what will I get in return?
- The Zhu Zhu pet of 2010 marketing budgets
- In defense of bloggers’ free speech (a CNN op-ed by Rick Klau)
- Cranberry-Orange Relish (by John Engels)
- Getting your law firm to buy in to Web 2.0
- The Changing Face of Legal Marketing
- Google Scholar: “Stand on the Shoulders of Giants”
- The right 140 characters – can Twitter drive business to lawyers?
- Is it finally time to rethink your business model?
- Increasingly Ubiquitous Facebook
- Happy New Year — 2009
- It’s budget season (maximizing the value of every dollar)
- Lawyers and Facebook
- Outsourcing legal work to other lands
- Social networking that pays off
- Putting thoughts down on paper